Terms and Conditions

Terms and Conditions

Introduction

(a) In these terms and conditions "tour operator", means Tour operator Neva Seasons Co., Ltd.

(b) In these terms and conditions "company", means client, refers to the person/s who is/are named and identified on the booking form.

(c) We may revise the Terms and Conditions from time to time by updating this posting. The revised terms will take effect when they are posted.

 1. Subject of the Contract

    1.1 The subject of the present Contract is cooperation in the sphere of international tourism.

    1.2 The cooperation of the Parties is regulated by actual laws of the Russian Federation.

2. Obligations of the Parties.

    2.1 The TOUR OPERATOR presents to the COMPANY the list of services for groups and for individual tourists

    2.2 If the TOUR OPERATOR has to change any part of your booking for reasons beyond their control including but not limited to fire, flood, civil commotion, riot the TOUR OPERATOR will notify you. If any such changes result in the booking cancelation the TOUR OPERATOR will refund any money already paid less the administration fee and any charges levied by Suppliers.

    2.3. The parties of the Contract determine that the TOUROPERATOR provide the services for the tourists sent by the COMPANY in accordance with the request indicating the following:

  •  Number of places reserved by the category of rooms;
  •  Terms (dates) of using the reserved places;
  •  Time of arrival and departure;
  •  Transport means;
  •  Total list of required services included into tour package;
  •  Rooming list;

 

  3. Terms of Cancellation and alterations of Reserved Services

 3.1 The COMPANY is financially responsible for the no-show.

 3.2 In case COMPANY refuses some or all the services included in the program agreed by the parties and in case of interruption of the tour caused by violation of the current law of the Russian Federation by COMPANY or due to some other similar circumstances, the cause of non-rendered services is not compensated for.

  4. Terms of payment

 4.1 All prices are in RUB, USD or EUR.

 4.2 The COMPANY is obliged to pay to the TOUROPERATOR the amount of 30% 3 months prior to the arrival and 100% 1 month prior to the arrival.

  4.3 The TOUROPERATOR is not responsible for the additional services, ordered by the COMPANY but not paid for.

5. Validity

 5.1 TOUR OPERATOR may revise the Terms and Conditions from time to time by updating this posting. The revised terms will take effect when they are posted.